Laptops are central to our work and personal lives, storing everything from vital documents to cherished photos. Losing one—whether due to theft or misplacement—can be devastating. If the worst happens, here’s a clear guide to help you protect your data and recover from the loss.
Immediate Steps to Take If Your Laptop Is Lost or Stolen
1. Track and Lock the Device Remotely
Use built-in tools like Find My Device (Windows) or Find My Mac (macOS) to attempt to locate your laptop. If found, lock it remotely, display a message, and mark it as lost.
2. Remove as a Trusted Device
Sign in to your Microsoft or Apple account and remove the lost laptop from your list of trusted devices. Also log out of cloud services, browsers, and shopping apps.
3. Change Your Passwords
Start with your email and system accounts. Reset passwords for banking, cloud storage, and any platforms you use regularly.
4. Report to the Police
In the UK, call 101 to report the theft. Provide details such as make, model, color, and serial number, which can often be found in your account dashboard or on the original box.
5. Notify Your Insurance Provider
Some home insurance policies cover laptops. Check if yours does and file a claim if eligible.
6. Alert Your Bank
If your laptop stored any financial details, contact your bank immediately to secure your accounts and prevent fraud.
7. Inform the Manufacturer
Report the serial number to your laptop’s manufacturer. This can potentially blacklist the device, reducing the chances of resale or reactivation.
What to Do When You Get a New Laptop
1. Strengthen Security Settings
Set a strong password or PIN. Use biometric login options like facial or fingerprint recognition. Adjust screen lock settings to secure the device after inactivity.
2. Enable Device Encryption
Ensure your laptop is encrypted via Windows or macOS privacy settings. This prevents unauthorized access if stolen.
3. Turn on “Find My” Features
Activate Find My Device or Find My Mac so you can track and manage the laptop remotely if needed.
4. Use Two-Factor Authentication
Enable two-step verification for your main accounts including Apple, Microsoft, Google, Dropbox, and others.
5. Back Up Data Regularly
Use OneDrive or Time Machine, or copy data to an encrypted external drive. Cloud syncing also helps ensure you don’t lose crucial files.
6. Record Important Details
Note down the device’s serial number, model, and color. Keep proof of purchase in a secure location.
7. Get Insurance Coverage
Protect your new laptop through your home contents insurance or opt for dedicated gadget insurance that includes theft and damage protection.
By taking prompt action and using available tools, you can minimize the impact of losing your laptop and be better prepared in the future.